Shipping & Tracking

Fast, reliable delivery of your ProDentim furniture

Shipping Information

We're committed to delivering your ProDentim furniture safely and on time. Here's everything you need to know about our shipping process.

Delivery Options

🚚

Standard Delivery

5-7 Business Days

$49.99

  • Curbside delivery
  • Signature required
  • Tracking included

Express Delivery

2-3 Business Days

$99.99

  • White-glove service
  • Room of choice delivery
  • Assembly available
🏠

White-Glove Service

3-5 Business Days

$149.99

  • In-home delivery
  • Assembly included
  • Packaging removal

Shipping Process

1

Order Confirmation

You'll receive an email confirmation with your order details and estimated delivery date.

2

Processing

We carefully prepare your furniture for shipment, ensuring it's properly packaged and protected.

3

Shipping

Your order is picked up by our trusted shipping partners and begins its journey to you.

4

Tracking

You'll receive tracking information to monitor your shipment's progress in real-time.

5

Delivery

Your furniture arrives safely at your doorstep, ready to enhance your space.

Tracking Your Order

Stay informed about your order's progress with our comprehensive tracking system.

Real-Time Updates

Receive email and SMS notifications at every step of the delivery process.

Online Tracking

Use your order number to track your shipment on our website or the carrier's site.

Delivery Window

Get a specific delivery window so you can plan to be available for delivery.

Delivery Requirements

Access Requirements

  • Clear pathway to delivery location
  • Minimum 36" doorway width
  • Elevator access for upper floors
  • No stairs for large items (contact us for alternatives)

Delivery Preparation

  • Someone must be present to receive delivery
  • Valid ID required for signature
  • Clear the delivery area of obstacles
  • Have a backup contact person available

Special Delivery Services

Assembly Service

Our professional team can assemble your furniture for an additional fee. This service includes:

  • Professional assembly by trained technicians
  • Quality inspection after assembly
  • Packaging removal and disposal
  • Basic setup and positioning

Old Furniture Removal

We can remove and dispose of your old furniture when delivering new items:

  • Eco-friendly disposal methods
  • Donation to charity when possible
  • Proper recycling of materials
  • Additional fee applies

International Shipping

We currently ship within the United States and Canada. International shipping may be available for select items. Please contact us for international shipping quotes and requirements.

United States

All 50 states and territories

Standard delivery: 5-7 business days

Canada

Major metropolitan areas

Standard delivery: 7-10 business days

Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or destination. Please note:

  • Oversized items may require special handling
  • Remote areas may have extended delivery times
  • Some items cannot be shipped to P.O. boxes
  • Hazardous weather may delay deliveries

Contact Shipping Support

Need help with your shipment? Our shipping support team is here to assist you:

Phone Support

+1 3393317676

Mon-Fri: 8AM-8PM PDT

Email Support

support@prodentimchair.us

Response within 24 hours

Live Chat

Available on our website

Mon-Fri: 9AM-6PM PDT